Privacy Policy
FixBit connects device owners with nearby repair shops. This Privacy Policy explains what information we collect, how we use it, and what choices you have when using our website, dashboards, messaging tools, and quote features.
1. Information We Collect
- Account details such as your name, phone number, email address, and role as a user or shop.
- Repair request details including device type, issue description, uploaded images, preferred service radius, and related quote activity.
- Shop profile details such as business name, address, service areas, shop media, and operational information.
- Location information when you choose to allow location access for nearby shop matching or request discovery.
- Messages exchanged through FixBit chat features between users and shops.
- Technical data such as browser type, pages visited, device identifiers, IP address, and analytics events used to improve the product.
2. How We Use Information
- To create and manage user and shop accounts.
- To match repair requests with nearby shops and deliver live quotes.
- To support messaging, notifications, and account security.
- To verify shops, reduce fraud, and keep the marketplace trustworthy.
- To analyze site usage, fix bugs, and improve product performance.
- To comply with applicable law and respond to legal requests when required.
3. Location Data
FixBit uses location only to power local discovery and nearby matching features. Location access is requested through your browser or device permission flow. You can refuse or revoke location permission at any time in your browser settings, though some nearby features may become limited.
4. Messages and Quotes
Messages, quotes, and repair request updates are used to operate the marketplace. These records may be stored to provide conversation history, improve support, investigate abuse, and maintain service reliability.
5. Cookies and Similar Technologies
We may use cookies, local storage, and similar technologies to keep you signed in, remember settings, improve performance, and measure product usage. You can control cookies through your browser settings, but some parts of the platform may not work correctly if disabled.
6. Sharing of Information
We do not sell your personal information. We may share limited information with service providers that help us host, secure, analyze, or maintain the platform. User request details and contact-related interactions may also be shared with the shops you choose to interact with through the marketplace.
7. Data Retention
We keep information for as long as needed to operate the service, maintain records, resolve disputes, enforce our terms, and meet legal obligations. Retention periods may vary depending on the type of data and account activity.
8. Your Choices
- You may review or update your profile information from your account dashboard.
- You can disable browser notifications and location permissions through your device or browser settings.
- You may request account deletion or privacy-related assistance by contacting us.
9. Children's Privacy
FixBit is not intended for children under 13. If we learn that personal information from a child has been collected without appropriate authorization, we will take steps to delete it.
10. Policy Updates
We may update this Privacy Policy from time to time. When material changes are made, we may update the effective date and provide notice within the product or on the website.
11. Contact Us
If you have questions about this Privacy Policy or your data, contact us at fixbit7763@gmail.com.